The train personnel is usually well-informed about the delay. Our employees would take the delay time into account. In case a very complicated situation occurred, we are prepared to deal with each customer’s case individually and for the benefit of the passenger.
No, you do not need to. Even if you, for instance, transfer from one train to another and you have two independent SMS tickets, we consider it as one journey and it is sufficient for you to have one SMS ticket. This principle works with the nationwide SMS ticket. If you purchased a High Tatras SMS ticket, the bicycle SMS ticket is valid for two hours.
Sure, but please do not forget, that it is possible to use the SMS ticket on ordinary passengers trains (Os category), not on trains of higher categories.
Of course, in case that your mobile phone would be available for our train personnel to check the ticket.
This service is available with Slovak mobile operators.
If the SMS ticket is still valid, you may purchase the ticket without surcharge. If the validity expired and you actively approach the train personnel, you can purchase the ticket with surcharge of 1,5 € (paid ticket) or 3 € (zero-fare ticket).
