Our customer plans to travel to Košice in a week, he/she purchases one regular ticket Bratislava-Košice in 2nd Class coach. The regular ticket price is 18,76 €. If the customer uses the Credit Account, he/she can draw the bonus credit. Final price of the ticket is now 16,26 €. The customer pays for the ticket. The balance of the Credit Account will now be 33,74 € (50 € – 16,26 €). Bonus credit balance is 0 €.
The balance of Credit Account after the ticket purchase is:
Customer credit: 33,74 €
Bonus credit from ZSSK: 0 €
One day later, the customer changes his plans and decides to return the ticket and cancel it. Cancellation fee is 10 % from the price paid for the ticket (rounded 1,63 €). 14,63 € will be added back to the Credit Account (ticket price minus cancellation fee), as well as the used bonus credit 2,50 € and the cancellation fee 1,63 €. The balance of the deposit will be 48,37 € plus bonus credit 4,13 €.
The balance of Credit Account after the ticket cancellation is:
Customer credit: 48,37 €
Bonus credit from ZSSK: 4,13 €