Customer centers

Our offer in customer centers

In order to enhance quality of service, ZSSK has established a network of Customer Centers. The credit card payment is possible in each one of them. They offer:

  • Comprehensive ticket services for passengers,
  • purchase of tickets for domestic and international routes,
  • processing of zero-fare cards,
  • help with route planning, choosing right connections and applying various offers,
  • printed train timetables, postcards, railway publications, travelling kits*,
  • travel insurance,
  • purchase of Bratislava CARD (only in Bratislava main railway station, Bratislava Hodžovo námestie – passage and Bratislava Trnavské mýto),
  • online translator for passengers with hearing disability (only in Bratislava main railway station and Košice railway station).

* not available at Bratislava Klemensova 8

 

Sun – Fri: 8:15 – 11:30, 12:15 – 18:50
Sat: 8:15 – 11:30, 12:00 – 15:30

tel.: 048/ 229 6473
e-mail: zcbb.zssk@slovakrail.sk

Daily: 7:05 – 17:35

tel.: 02/20292208
e-mail: zcba1.zssk@slovakrail.sk

Mon – Fri: 7:50 – 12:00, 12:30 – 14:45, 15:00 – 17:30
Sat: 8:00 – 12:00, 12:30 – 16:00
We are closed on Sundays and state holidays.

tel.: 0911 027 657
e-mail: zcba2.zssk@slovakrail.sk

Mon – Fri: 8:00 – 12:00, 12:30 – 14:45, 15:00 – 18:00,
Sat: 8:00 – 12:00, 12:30 – 16:00
We are closed on Sundays and state holidays.

tel.: 0940 601 486
e-mail: zcbatm.zssk@slovakrail.sk

Mon – Fri: 8:30 – 11:30, 12:00 – 15:00
We are closed on weekends and state holidays.

Closed on 9th October 2024.

Mon – Fri: 7:30 – 11:30, 12:15 – 18:05
Sat – Sun: 9:20 – 11:30, 12:00 – 18:05

Informačné centrum /infopoint/

tel.: 057/ 229 6178
e-mail: zche.zssk@slovakrail.sk

Mon – Sun: 8:00 – 18:00

tel.: 055/2292180
e-mail: zcke1.zssk@slovakrail.sk

Mon – Fri: 7:00 – 12:00, 12:30 – 14:30
We are closed on weekends and state holidays.

tel.: +421 947 773 402
e-mail: zc3.ke@slovakrail.sk

Daily: 6:00 – 11:50; 12:35 – 17:00

tel.: 044/2295484
tel./fax: 044/5620184
e-mail: zclm.zssk@slovakrail.sk

Mon – Fri: 6:00 – 12:00, 12:45 – 17:10
Sat: 6:45 – 12:00, 12:30 – 17:10
Sun, state holidays: 9:45 – 12:00, 12:30 – 17:10

tel.: 035/2292277
e-mail: zcnz.zssk@slovakrail.sk

Mon – Fri: 6:00 – 18:30
Sat – Sun: 6:10 – 18:30

Informačné centrum /Infopoint/ in the area of customer centre www.visitpoprad.sk

tel.: 052/2291174
tel./fax: 052/7723363
e-mail: zcpp.zssk@slovakrail.sk

Daily: 5:50 – 9:45; 10:15 – 13:50; 13:55 – 15:50; 16:20 – 20:55

Informačné centrum /infopoint/

tel.: 051/2293161
e-mail: zcpo.zssk@slovakrail.sk

Mon – Fri: 7:00 – 11:00, 11:30 – 15:00, 15:15 – 18:00,
Sat: 9:00 – 13:20, 13:50 – 18:00
Sun: 9:00 – 13:20, 13:50 – 18:00

tel.: 033/2294424
e-mail: zctt.zssk@slovakrail.sk

Mon – Fri: 7:20 – 11:50; 12:35 – 18:00
Sat, Sun: 8:25 – 11:50; 12:20 – 18:00

tel.: 045/2294120
e-mail: zczv.zssk@slovakrail.sk

Mon – Fri: 6:30 – 18:00
Sat: 6:40 – 14:00
Sun: 11:20 – 18:00

tel.: 041/2295154
e-mail: zcza.zssk@slovakrail.sk

ZSSK offers the possibility of selling your interesting goods in its customer centers. We will gladly accept your offers for interesting small goods, suitable for sale in our customer centers, at the email address: tovar@slovakrail.sk

Sale of travel tickets certified by SGS Slovakia spol. s.r.o. as meeting the requirements of ISO 9001: 2015

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