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departure arrival

Customer Centres

In order to enhance the service quality ZSSK has started to establish a network of Customer Centres, which shall be gradually extended.
At the moment you make use of the services at the following Customer Centres:

• Liptovský Mikuláš (tel. 044/2295 484, 044/5620 184, e-mail: zc.lm@slovakrail.sk),
  Mon - Sat: 6.05 a.m. - 8.50 p.m., Sun: 7.10 a.m.- 8.50 p.m; break: 5.18 p.m.- 5.46 p.m.;
• Zvolen (tel. 045/229 41 20, e-mail: zakaznicke.centrumzv@slovakrail.sk),
  Mon - Sun: 7.00 a.m. – 6.00 p.m., break: 11.00 – 11.45 a.m.;
• Humenné (tel. 057 / 788 10 51, e-mail: zc.humenne@stonline.sk),
  Mon - Sun: 7.00 a.m. – 12.00 a.m., 12.45 p.m. - 5.30 p.m.,
• Poprad - Tatry (tel. 052/229 11 74, tel. + fax 052/772 3363, 
  e-mail: zc.pp1@slovakrail.sk),
  Mon - Sun: 6.00 a.m. – 7.00 p.m.;
• Prešov (tel. 051/229 3161, e-mail: zc.presov1@slovakrail.sk),
  Mon - Sun: 6.00 a.m. – 9.00 p.m., break: 9.0 - 9.30 a.m., 7.00 - 7.30 p.m.;
• Košice, railway station ( tel. 055/ 229 2180, e-mail: zc1.ke@slovakrail.sk ), Mon - Sun: 8.15 a.m. - 6.00 p.m., break: 12.40 -  1.10 p.m.;
• Košice, Železničná ulica č. 1 (tel.: 055/229 5138, zc3.ke@slovakrail.sk )
  Mon – Fri: 7.30 a.m. – 5.30 p.m., break: 12.00 - 12.10 a.m.
• Nové Zámky (tel. 035/2292277, e-mail: zcnz.zssk@slovakrail.sk),
  Mon – Sun: 6.30 a.m. – 5.15 p.m., break:9.50 - 10.05 a.m., 12.15 - 12.45 a.m.
• Bratislava hlavná stanica ( tel. 02/ 2029 2208, e-mail: zcba.zssk@slovakrail.sk ),
  Mon - Sun: 7.15 a.m. - 5.30 p.m., break: 12.00 - 12.30;
• Bratislava, Hodžovo námestie ( tel. 02/54412635, e-mail: zcbah.zssk@slovakrail.sk )
  Mon - Fri: 8:00 - 6:00 p.m., break : 12:00 a.m. - 12:30 p.m.    

You may also buy various souvenirs and travelling kits in the Centres. They offer timetables, postcards, books and brochures about railways, and other products. Our employees will gladly provide advice for your journey, explain ways to save your money, or use some of our customer offers.